Cookie Policy —
Trullove srl

Cookies are small text files that websites store on the User's device (computer, smartphone, tablet) and may retrieve on subsequent visits. They allow the site to "remember" information — such as language preference or navigation history — and to function properly.

Other tracking technologies exist alongside cookies (pixels, web beacons, fingerprinting). For simplicity, in this Policy we refer to all such tools collectively as "cookies".

2.1 Strictly necessary technical cookies

Required for the proper functioning of the Site. Without them, certain features (language selection IT/EN, navigation, security) would not be available. User consent is not required.

• lang — Stores preferred language (IT/EN) · Duration: 1 year
• cookie_consent — Records the User's cookie choice · Duration: 6 months
• session_id — Technical browsing session · Duration: session

2.2 Analytics cookies (third-party)

Web analytics tools to understand how Users interact with the Site, in aggregated and anonymised form. User consent required, provided via the banner on the first visit.

• _ga, _gid, _gat — Google Analytics (Google Ireland Ltd) · Aggregated statistics, IP masking · Duration from 1 minute to 24 months

Google Privacy Policy: policies.google.com/privacy

2.3 Marketing and profiling cookies (third-party)

Used to measure the effectiveness of advertising campaigns and personalise content. Explicit User consent required.

• _fbp, fr — Meta Platforms Ireland Ltd (Facebook Pixel) · Tracks conversions for Meta Ads campaigns (only on the promotional landing page) · Duration 90 days / 3 months

Meta Privacy Policy: facebook.com/policy.php

2.4 Third-party cookies for embedded services

• Google Maps (Google Ireland Ltd) — only when interacting with the map on /en/check-availability/
• Booking.com / Airbnb redirect — only when clicking direct links to booking platforms

Some of the providers above (Google, Meta) may transfer data outside the European Economic Area. Such transfers are based on Standard Contractual Clauses approved by the European Commission pursuant to Art. 46 GDPR, or on adequacy decisions, where applicable.

On your first visit, a banner allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise preferences by category

You may change your choices at any time by clicking "Manage cookies" in the footer.

Disabling cookies in your browser

• Chrome: Settings → Privacy and security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Edge: Settings → Cookies and site permissions

Note: disabling strictly necessary cookies may impair the proper functioning of the Site.

Direct opt-out tools

• Google Analytics: tools.google.com/dlpage/gaoptout
• Meta (Facebook) Ads: facebook.com/ads/preferences
• Your Online Choices: youronlinechoices.eu

As a data subject regarding personal data collected via cookies, you have the right to:

• Access to your data (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16)
• Erasure (right to be forgotten, Art. 17)
• Restriction of processing (Art. 18)
• Data portability (Art. 20)
• Objection to processing (Art. 21)
• Withdraw consent at any time

To exercise these rights, contact us at the email address listed in section 7. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your country's supervisory authority.

Trullove S.r.l. reserves the right to amend this Cookie Policy at any time, publishing the updated version on the Site. Users are encouraged to review this page periodically.

Note: in the event of any discrepancy between this English version and the Italian original, the Italian version shall prevail.

• Regulation (EU) 2016/679 — GDPR
• Italian Legislative Decree 196/2003 and subsequent amendments — Personal Data Protection Code
• Italian Data Protection Authority Decision of 10 June 2021, no. 231 — Cookie Guidelines
• ePrivacy Directive 2002/58/EC

Related documents: Privacy Policy · Terms and Conditions · Refund Policy